Privacy Policy

1. Introduction

Lexora (“we”, “us”, “our”) is committed to protecting the privacy of individuals who use our career intelligence platform and website (collectively, the “Service”). This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our Service.

This policy applies to all users of the Service, including those located in Australia, the European Economic Area (EEA), and the United Kingdom.

2. Information We Collect

We collect the following categories of information:

2.1 Information you provide

• Assessment responses: your answers to the career exposure questionnaire, including role type, seniority, jurisdiction, and workflow information.
• Contact information: name, email address, company, and message content when you contact us.
• Account information: email address and password if you create an account (for premium features).

2.2 Information collected automatically

• Usage data: pages visited, time spent on the Service, assessment completion status, and interactions with features.
• Device and browser information: IP address, browser type, operating system, and screen resolution.
• Cookies and similar technologies: we use essential cookies to ensure the Service functions correctly and analytics cookies to understand usage patterns.

3. How We Use Your Information

We use the information we collect to:

• Deliver the career exposure assessment and generate your personalised results.
• Respond to your enquiries and support requests.
• Improve the Service, including refining the assessment framework and user experience.
• Send you communications you have opted into, such as product updates or career intelligence insights.
• Comply with legal obligations and protect against fraud or misuse.

4. Legal Basis for Processing (EEA/UK Users)

Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

• Consent: where you have given clear consent for us to process your data for a specific purpose.
• Legitimate interest: where processing is necessary for our legitimate interests, such as improving the Service and understanding usage patterns.
• Contractual necessity: where processing is necessary to deliver the Service you have requested.
• Legal obligation: where we are required to process data to comply with applicable law.

5. Data Storage and Security

Your data is stored on secure servers hosted by reputable third-party cloud infrastructure providers. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

We retain your data for as long as necessary to fulfil the purposes described in this policy, or as required by law. You may request deletion of your data at any time.

6. Third-Party Sharing

We do not sell your personal data to third parties. We may share data with:

• Service providers: trusted partners who help us operate the Service (e.g. hosting, analytics, payment processing). These providers are contractually bound to protect your data.
• Legal authorities: where required by law, regulation, or legal process.

7. International Data Transfers

Where your data is transferred outside the EEA, UK, or Australia, we ensure that appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission or equivalent mechanisms recognised under applicable law.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

Under GDPR (EEA/UK)

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

Under the Australian Privacy Act 1988

• Right to access your personal information
• Right to request correction of inaccurate information
• Right to complain to the Office of the Australian Information Commissioner (OAIC)

9. Cookies

We use cookies and similar technologies to ensure the Service functions correctly and to understand how users interact with it. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting a notice on the Service or by other appropriate means. We encourage you to review this policy periodically.

11. Contact

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: hello@lexora.io

Company: Lexora Pty Ltd (details to be confirmed)